Processing times can vary depending on events at time of purchase. Our general processing time is 3 to 5 business days. Please always check banner at the top of the Home Page for current processing times.
As we rely on the postal services, sometimes deliveries are delayed, and in rare unfortunate cases, they are lost. For international orders, please contact us if you order has not arrived 9 weeks after dispatch notification.
For domestic orders, please contact us if your order has not arrived 3 weeks after dispatch notification.
Note that delivery timeframes vary depending on the type of mail purchased with your order - tracked mail is always the fastest option.
We can combine orders, however we always ask that you email us with your order numbers. As we process orders chronologically, we will not know whether you have placed more than one order without notification. If there are shipping overages when we combine your orders, we will refund these to you.
Sticker sizes vary based on sticker sheets - for regular sticker sheets, the sticker size is generally 2cm each. For mini sticker sheets, the sticker size is between 1.2cm and 1.5cm each. For functional stickers, we generally state the size in the product listing. Should you have a specific enquiry for a sticker sheet, please contact us via the contact form and we can assist.