All VAT, tax and custom duties will be payable by you when your order arrives. We encourage you to check what the VAT / taxes and possible handling fees will be PRIOR to ordering.
Each country has their own costs associated, and we do not have this information to provide to you. We suggest you contact your local postal services and or customs authorities to acquire this information.
Your order total will reflect cost of items and shipping excluding any VAT / tax or handling duties.
All orders are packaged in durable packaging within cellophane bags to protect your goodies from weather damage. Should you wish to have as least plastic as possible, please leave a note at checkout. All items sent without cellophane will not be replaced or refunded due to damage caused by rain or other.
As we rely on postal services to deliver orders, on rare occasions orders may be delayed or lost. If your order is tracked, please first contact your local postal services to enquire. Thereafter, please contact us after the below timeframes if you have not yet received your orders and we may be able to assist further.
DOMESTIC ORDERS (Australia): Please contact us after 4 weeks from date of dispatch
INTERNATIONAL: Please contact us after 8 weeks from date of dispatch
Please note that delivery timeframes are subject to change based on events and or postal services guidelines. See Shipping Policies for more information.
Please check your delivery address and ensure it is correct. We are unable to redirect, refund, or replace goods once they are sent. If we have made an error on your address, please contact us and we will assist.
Yes you can combine! Please notify us by email if you have placed more than 1 order and would like to combine. Once we have processed your orders and have dispatched, any shipping overages will be refunded. Should you wish for your orders NOT to be combined, please let us know as often we will do our best to add orders together as a complimentary service to our customers.
Each sticker sheet may have different sized stickers. For regular sheets, our general size is 2cm - for mini sticker sheets, the general size is 1.2cm to 1.5cm. Some sticker sheets may incorporate multiple sizes of stickers depending on the theme. If you would like specific information about a sticker sheet, please contact us and we will be happy to help!